HiKey 960 Synchronous Exception - SOLVED

Twice in my practice I had the same problem with HiKey960 boards (update: those problems could be finally resolved).

The prebuild Linux images were downloaded from (http://builds.96boards.org/snapshots/reference-platform/openembedded/morty/hikey960/rpb/latest/) and then flashed to HiKey960 with following commands (UEFI was also updated before):

fastboot flash boot boot*.img
fastboot flash system rpb*.img

During update the images were transferred significantly slower than before (nevertheless, via UART I could see that bytes were transferred).

After the flash, I switched the board in the normal mode and I got the following log:

[details=Normal boot log]hikey960 boarid:5301 xloader use UART6
scsysstat_value[0].
clear reset source
last_keypoint0,reboot_type0
secdbg not DCU.
SecDbgVer exit

xloader chipid is: 0x36600110, start at 396ms.
Build Date: Jun 20 2017, 20:37:08
[clock_init] ++
hikey960 [hikey960_clk_init]
hi3660 [clk_setup]
[clock_init] –
storage type is UFS
ufs retry: 6 count v_tx:0 v_rx:0
ufs set v_tx:0 v_rx:0
Hikey960[5301] no need avs_init.
ddr ft:0xf20332a3,mode:1 target:4
UceLdOk
ch 0 gt_errfail, STATUS:0x00000060
ch 0 gdst_errfail, STATUS:0x00000040
ch 1 gt_errfail, STATUS:0x00000060
ch 1 gdst_errfail, STATUS:0x00000040
ch 2 gt_errfail, STATUS:0x00000060
ch 2 gdst_errfail, STATUS:0x00000040
ch 3 gt_errfail, STATUS:0x00000060
ch 3 gdst_errfail, STATUS:0x00000040
timeout
timeout
timeout
timeout
density: 0x0c0c0c0c,0x00000000,0x0c0c0c0c,0x00000000,0x0c0c0c0c,0x00000000,0x0c0c0c0c,0x00000000
ddr info 0x00000306
400M
685M
1067M
C0R,V0x0000002c e:113
C0R,V0x0000002d e:66
C1R,V0x0000002d e:66
C3R,V0x0000002d e:66
C0R,V0x0000002e e:66
C1R,V0x0000002e e:66
C2R,V0x0000002e e:66
C3R,V0x0000002e e:66
C0R,V0x0000002f e:66
C1R,V0x0000002f e:66
C2R,V0x0000002f e:66
C3R,V0x0000002f e:66
C0R,V0x00000030 e:65
C1R,V0x00000030 e:65
C2R,V0x00000030 e:66
C3R,V0x00000030 e:65
1244M
1866M
C0R,V0x00000016 e:66
C1R,V0x00000016 e:66
C0R,V0x00000017 e:66
C1R,V0x00000017 e:66
C3R,V0x00000017 e:66
iomcu_subsys_init
boot_c0 PROFILE 4
slave0 irq0:0x00000004
slave1 irq0:0x00000004
NOTICE: Booting Trusted Firmware
NOTICE: BL1: v1.4(release):v1.4-360-ge83769c
NOTICE: BL1: Built : 11:49:51, Nov 17 2017
ERROR: Failed to load BL2 firmware.[/details]

So BL2 firmware could not be loaded.

Then I went into the recovery mode (using the switch). In the recovery mode I execute command:
./hikey_idt -c ./config -p /dev/ttyUSB1
The command seems to work correctly (see the following log obtained via UART6)!

[details=Flashing log]hikey960 boarid:5301 xloader use UART6
scsysstat_value[16].
clear reset source
last_keypoint0,reboot_type0
secdbg not DCU.
SecDbgVer exit

xloader chipid is: 0x36600110, start at 409ms.
Build Date: Jun 20 2017, 20:37:08
[clock_init] ++
hikey960 [hikey960_clk_init]
hi3660 [clk_setup]
[clock_init] –
storage type is UFS
ufs retry: 6 count v_tx:0 v_rx:0
ufs set v_tx:0 v_rx:0
Hikey960[5301] no need avs_init.
ddr ft:0xf20332a3,mode:1 target:4
UceLdOk
ch 0 gt_errfail, STATUS:0x00000060
ch 0 gdst_errfail, STATUS:0x00000040
ch 1 gt_errfail, STATUS:0x00000060
ch 1 gdst_errfail, STATUS:0x00000040
ch 2 gt_errfail, STATUS:0x00000060
ch 2 gdst_errfail, STATUS:0x00000040
ch 3 gt_errfail, STATUS:0x00000060
ch 3 gdst_errfail, STATUS:0x00000040
timeout
timeout
timeout
timeout
density: 0x0c0c0c0c,0x00000000,0x0c0c0c0c,0x00000000,0x0c0c0c0c,0x00000000,0x0c0c0c0c,0x00000000
ddr info 0x00000306
400M
685M
1067M
C0R,V0x0000002c e:66
C0R,V0x0000002d e:66
C1R,V0x0000002d e:66
C3R,V0x0000002d e:66
C0R,V0x0000002e e:66
C1R,V0x0000002e e:66
C2R,V0x0000002e e:66
C3R,V0x0000002e e:66
C0R,V0x0000002f e:66
C1R,V0x0000002f e:66
C2R,V0x0000002f e:66
C3R,V0x0000002f e:66
C0R,V0x00000030 e:65
C1R,V0x00000030 e:65
C2R,V0x00000030 e:66
C3R,V0x00000030 e:65
1244M
1866M
C0R,V0x00000016 e:66
C0R,V0x00000017 e:66
C1R,V0x00000017 e:66
C3R,V0x00000017 e:66
iomcu_subsys_init
boot_c0 PROFILE 4
NOTICE: Booting Trusted Firmware
NOTICE: BL1: v1.4(release):v1.4-360-ge83769c
NOTICE: BL1: Built : 11:49:51, Nov 17 2017
ERROR: Failed to load BL2 firmware.
hikey960 boarid:5301 xloader use UART6
scsysstat_value[0].
clear reset source
last_keypoint0,reboot_type0
secdbg not DCU.
SecDbgVer exit

xloader chipid is: 0x36600110, start at 5047ms.
Build Date: Jun 20 2017, 20:37:08
[clock_init] ++
hikey960 [hikey960_clk_init]
hi3660 [clk_setup]
[clock_init] –
storage type is UFS
ufs retry: 6 count v_tx:0 v_rx:0
ufs set v_tx:0 v_rx:0
UfsLuInit ret:0
UsbMode, nvData invalid
rtc_nve_read failed !
Hikey960[5301] no need avs_init.
ddr ft:0xf20332a3,mode:1 target:4
[USBI]driver init:0003e800 0003f840 00000000
[USBI]download start! total_frame:24
+1 0|+2 0|+3 0|+4 0|+5 0|+6 0|+7 0|+8 0|+9 0|+10 0|+11 0|+12 0|+13 0|+14 0|+15 0|+16 0|+17 0|+180|+19 0|+20 0|+21 0|+22 0|+23 0|+24 0|
[USBI]expected:23680, received:23680 (bytes)
[USBI]download suc
UceLdOk
ch 0 gt_errfail, STATUS:0x00000060
ch 0 gdst_errfail, STATUS:0x00000040
ch 1 gt_errfail, STATUS:0x00000060
ch 1 gdst_errfail, STATUS:0x00000040
ch 2 gt_errfail, STATUS:0x00000060
ch 2 gdst_errfail, STATUS:0x00000040
ch 3 gt_errfail, STATUS:0x00000060
ch 3 gdst_errfail, STATUS:0x00000040
timeout
timeout
timeout
timeout
density: 0x0c0c0c0c,0x00000000,0x0c0c0c0c,0x00000000,0x0c0c0c0c,0x00000000,0x0c0c0c0c,0x00000000
ddr info 0x00000306
400M
685M
1067M
C0R,V0x0000002c e:193
C0R,V0x0000002d e:66
C1R,V0x0000002d e:66
C2R,V0x0000002d e:66
C3R,V0x0000002d e:66
C0R,V0x0000002e e:66
C1R,V0x0000002e e:66
C2R,V0x0000002e e:66
C3R,V0x0000002e e:66
C0R,V0x0000002f e:66
C1R,V0x0000002f e:66
C2R,V0x0000002f e:66
C3R,V0x0000002f e:66
C0R,V0x00000030 e:65
C1R,V0x00000030 e:65
C2R,V0x00000030 e:66
C3R,V0x00000030 e:65
1244M
1866M
C0R,V0x00000016 e:66
C0R,V0x00000017 e:66
C1R,V0x00000017 e:66
C2R,V0x00000017 e:113
C3R,V0x00000017 e:66
UsbMode, nvData invalid
UsbMode, nvData invalid
UsbMode, nvData invalid
[USBI]driver init:0003e800 0003f840 00000000
[USBI]download start! total_frame:1056
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0|+1015 0|+1016 0|+1017 0|+1018 0|+1019 0|+1020 0|+1021 0|+1022 0|+1023 0|+1024 0|+1025 0|+1026 0|+1027 0|+1028 0|+1029 0|+1030 0|+1031 0|+1032 0|+1033 0|+1034 0|+1035 0|+1036 0|+1037 0|+1038 0|+1039 0|+1040 0|+1041 0|+1042 0|+1043 0|+1044 0|+1045 0|+1046 0|+1047 0|+1048 0|+1049 0|+1050 0|+1051 0|+1052 0|+1053 0|+1054 0|+1055 0|+1056 0|
[USBI]expected:1081344, received:1081344 (bytes)
[USBI]download suc
iomcu_subsys_init
boot_c0 PROFILE 4
slave0 irq0:0x00000004
slave1 irq0:0x00000004
NOTICE: Booting Trusted Firmware
NOTICE: BL1: v1.4(release):v1.4-207-gea12986
NOTICE: BL1: Built : 12:25:35, Oct 27 2017
NOTICE: BL1-FWU: FWU Process Started
UEFI firmware (version Alpha built at 12:25:19 on Oct 27 2017)[/details]

The chipset could successfully enter fastboot mode (after flashing recovery files).
In recovery mode the fastboot seems working fine, but the ptable update does not work:
fastboot flash ptable prm_ptable.img

Downloading 24576 bytes
24576 / 24576 bytes downloaded (100%)
Flashing partition ptable

Synchronous Exception at 0x0000000000000000

I have tried to use toolchain from https://github.com/96boards-hikey/tools-images-hikey960 but I have the same result, just with debug info:

[details=Debug info during ptable flashing]
Synchronous Exception at 0x0000000000000000
X0 0x0000000000000000 X1 0x0000000000000000 X2 0x0000000000000000 X3 0x0000000000006000
X4 0x00000000BE873018 X5 0x0000000000000000 X6 0x0000000000000000 X7 0x0000000000000020
X8 0x00000000BF22A820 X9 0x00000000FFF06000 X10 0x0000000000000004 X11 0x0000000000000000
X12 0x00000000703FE07A X13 0x0000000000000000 X14 0x0000000000000000 X15 0x0000000000000000
X16 0x00000000BFFFFA00 X17 0x0000000000000000 X18 0x0000000000000000 X19 0x00000000BE889398
X20 0x00000000BE883F98 X21 0x0000000000000000 X22 0x0000000000000000 X23 0x0000000000000000
X24 0x0000000000000000 X25 0x0000000000000000 X26 0x0000000000000000 X27 0x0000000000000000
X28 0x0000000000000000 FP 0x00000000BFFFF3F0 LR 0x00000000B9B90BD4
V0 0xF4FFCF17C2BF16CC 45E533DACAFBDFEB V1 0x92389795FB3AAF05 F3D737DC393DF73B
V2 0xFFF6BBA91BAD1EEC 567FFECBCFCBBADF V3 0x359695CFFFFFBFE8 5EF3D5C5DD8E9FFC
V4 0x4DFB76B2C55FFF52 6EF7BF65C17783DD V5 0xDA7AEDFAB9F6D7FF FFFFF72EE7D6FFFF
V6 0xEFFDE4A67DEECFF5 C3F77EAB5AD8DEDF V7 0xC75FB37FFF2FC187 BBBFF67BF7EEFE5F
V8 0x0000000000000000 FF7FDBD727FF7F6E V9 0x0000000000000000 2DAD773E4E33CE8D
V10 0x0000000000000000 83EF1BEF69F1F7C3 V11 0x0000000000000000 47B55FD2CF0FE0B0
V12 0x0000000000000000 826DBC16CDFA8576 V13 0x0000000000000000 9ADEFA7FD78FFFE4
V14 0x0000000000000000 EF7E6D975F7F86DF V15 0x0000000000000000 EACAF7E6A65FE789
V16 0x9E4BFC666DDAEFCB DF3DB8FB65828A1F V17 0xB77ECE1B1FDFFF9F 3AD17F2F9DB4F702
V18 0x4EFDFBEF5FF87C7C C9CD29EFE1DDEB7D V19 0x425BD56E872ADE7F F13508FF1F6D3D6F
V20 0xF3FDD7AF74D3CFAC 7F6CA28FB7F86DF3 V21 0xFBEF43773FF1EC77 D8BF9E55DEE3D7EF
V22 0x533FF473A9DEDB47 B97D9EE667CF755C V23 0xBD76BF7D8DA7FEFD BCDFDEBF1FDDFFF7
V24 0xA03FBEFF8F8FABD1 3B7F6E5F137FFFC6 V25 0xDA6EB3D6EFE92F73 67DEB03DF7DE7127
V26 0xDE6FB1EDEECFBD47 87FF92CB0FB33F5D V27 0x7B8BEC3F7B2BDE5C 76FDFFE44FFFBBE6
V28 0x7BBDFB09FDDFE87C FF960FD0B8FEFA2F V29 0xF5FEDAEF103FFF3D D2F77BEF3DEECE3E
V30 0x67F4FDC306F6ED6F 3F9650EF377EBE6A V31 0x763F1790A0F9FFFB 47FAB7399EEC6C7A
SP 0x00000000BFFFF3F0 ELR 0x0000000000000000 SPSR 0x60000205 FPSR 0x00000000
ESR 0x02000000 FAR 0x0000000000000000
ESR : EC 0x00 IL 0x1 ISS 0x00000000
Stack dump:
00000BFFFF2F0: F13508FF1F6D3D6F 425BD56E872ADE7F 7F6CA28FB7F86DF3 F3FDD7AF74D3CFAC
00000BFFFF310: D8BF9E55DEE3D7EF FBEF43773FF1EC77 B97D9EE667CF755C 533FF473A9DEDB47
00000BFFFF330: BCDFDEBF1FDDFFF7 BD76BF7D8DA7FEFD 3B7F6E5F137FFFC6 A03FBEFF8F8FABD1
00000BFFFF350: 67DEB03DF7DE7127 DA6EB3D6EFE92F73 87FF92CB0FB33F5D DE6FB1EDEECFBD47
00000BFFFF370: 76FDFFE44FFFBBE6 7B8BEC3F7B2BDE5C FF960FD0B8FEFA2F 7BBDFB09FDDFE87C
00000BFFFF390: D2F77BEF3DEECE3E F5FEDAEF103FFF3D 3F9650EF377EBE6A 67F4FDC306F6ED6F
00000BFFFF3B0: 47FAB7399EEC6C7A 763F1790A0F9FFFB 0000000000000000 0000000060000205
00000BFFFF3D0: 0000000000000000 0000000002000000 0000000000000000 00000000B9B936CC
00000BFFFF3F0: 00000000BFFFF420 00000000B9B90F5C 00000000BE873018 0000000000006000
00000BFFFF410: 00000000B9B9DE46 00000000BFFFF77C 00000000BFFFF520 00000000BA193CA8
00000BFFFF430: 00000000BFFFF450 00000000BE873018 0000000000006000 00000000BFFFF776
00000BFFFF450: 00000000BFFFF490 00000000BEFF045C 00000000BFFFF4D0 00000000BFFFF4BF
00000BFFFF470: 00000000BFFFF4C8 00000000BF116050 5EF3D5C5DD8E9FFC 0000000000000001
00000BFFFF490: 00000000BFFFF520 00000000BA193AD8 00000000BFFFF576 00000000BE88BBD8
00000BFFFF4B0: C3F77EAB5AD8DEDF 0A0A00A67DEECFF5 BBBFF67BF7EEFE5F 0000000000000001
00000BFFFF4D0: 0000000000000019 0000000000000050 0000000000000000 00000000BE88BC28
ASSERT [ArmCpuDxe] /home/roman/HiKey/git/edk2/ArmPkg/Library/DefaultExceptionHandlerLib/AArch64/DefaultExceptionHandler.c(265): ((BOOLEAN)(0==1))[/details]

I had a feeling that the EMMC or UFS are corrupted, but I don’t know how to check it.

Update 1: I have also tried to use script from https://github.com/96boards-hikey/tools-images-hikey960/blob/master/install-prebuilt-uefi/hikey960-efi-prebuilt.sh (-d -v 38 options) and I got the same Synchronous Exception.

Update 2: Finally, I could recover the flashing. To do this, I had to replace l-loader.bin with the sec_fastboot.img available in the https://github.com/96boards-hikey/tools-images-hikey960

Thank you for sharing.

I would like to understand a bit more about this. Are you able to boot RPB or just go back to Android?
Because UEFI + RPB requires to have to have the prm table, sec_xloader, l-loader and FIP. (FIP contains fastboot app).

Just to give a bit more details: initially I was using UEFI+RPB without any problem, then I tried to update kernel myself (and this did not work), so I had to re-flash the boot and system partitions. During the reflashing something went wrong and I could not use a standard UEFI flashing procedure (the one that includes l-loader.bin). The solution was to replace l-loader.bin with sec_fastboot.img (in the config file given to the hikey_idt). I have no clue why this problem occured!

Answering your question. After using sec_fastboot.img I could flash correctly. So I could re-program the chipset with UEFI+RPB (for example, using prebuild binaries). I believe I can also update the system to Android if needed.

Btw, do you know if the RPB prebiuld images were moved from http://builds.96boards.org/snapshots/reference-platform/openembedded/morty/hikey960/rpb/latest/?